Shipping policy

Last updated April 16, 2026

This Shipping & Delivery Policy is part of our Terms of Service and should be therefore read alongside our main Terms of Service. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer shipping through a few major shipping providers. Rates and estimated delivery dates are calculated during checkout based on shipping address, product size and weight.

All times and dates given for delivery of the products are given in good faith but are estimates only. We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order.

For more information please refer to our Terms of Service.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

  • Canada
  • United Kingdom
  • Australia
  • New Zealand

For information about the customs process, please email us at sales@estopp.com.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

We are generally unable to deliver to PO Boxes or Mail Aggregation Centers. If you have one of these types of addresses and need help, please email us at sales@estopp.com.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms of Service.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

HOW CAN YOU CONTACT US ABOUT THIS
POLICY?

If you have any further questions or comments, you may contact us by emailing sales@estopp.com.